Coordinator, Day of Departure

Job description

Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job: - ​​This job is a member of the Contact Center and Customer Service Recovery organization within the Customer Experience Division. - ​Responsible for providing primary interface with customer facing facing Airport agents and Integrated Operations Center (IOC), as well as Service Recovery teams to resolve flight inventory and customer impacting operational issues. What you'll do: - Aids airports in rerouting passengers impacted by over sales, flight cancellations, delays, and other off-schedule operations - Identifies extra flying needs and recommends to IOC where revenue warrants - Identifies day-of-departure revenue generating and cost savings opportunities, and independently acts on those opportunities - Part...