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Patient Access Rep, Marshall Medical Centers- Cancer Center, PRN, 1st Shift

Huntsville Hospital · Albertville, Alabama, US

Overview A Patient Access Clerk is a specialized health care professional who is responsible for obtaining and verifying patient demographic and insurance in...

Job description

Overview A Patient Access Clerk is a specialized health care professional who is responsible for obtaining and verifying patient demographic and insurance information to ensure proper billing of patient account as well as a means of contacting the patient in regards to their treatment and/or billing issues. Patient Access Clerks are the front line of Marshall Medical Centers and expected to be an exemplary model of customer service. Primary Responsibilities: - Verifying Demographic patient information including address, phone number, insurance - Obtaining pre-certs and insurance authorizations for scheduled procedures - Collection of co-pays, deductibles, and deposits - Directing and escorting patients and visitors to designated locations - Provides a resource for billing and payment inquires - Oversees cashier responsibilities in posting payments and creating deposits facility specific - Maintains accuracy through provided vendor service and department policy - Complete all required annual competencies - Adheres to Hospital procedure in regards to requirements for outpatient orders - Obtains room assignments through provided vendor services and communicates admissions to appropria...