Patient Service Representative - Marshall Health Physician Referral Center

Job description

Job Responsibilities: Education: High school graduate or GED Experience: Prefer six months work experience, preferably in a medical office setting. Knowledge of medical terminology, word processing and computer experience desirable. Internal applicants must call HR at ext. 11653 to determine eligibility before applying. - Acts as a liaison between Marshall Health and referring provider offices and/or their staff regarding referrals and new patient appointments. - Completes patient entry process to include registering and verifying insurances, as well as, obtaining records for all new patients. - Notifies patients of scheduled appointments via mail or phone. - Answers telephone promptly, courteously using good telephone etiquette, providing adequate information and routing callers properly. - Performs other duties as assigned or requested