Operations Manager

Job description

Are you wanting to work for an organisation that values their people, invests in communities and has a commitment to our environment? Do you share a passion for maintaining a continual focus on Making a Difference with Real Care to customers and employees? If this sounds like you, then we have your next opportunity. O’Brien® is seeking a driven and customer-focused Operations Manager to lead operational delivery for our Electrical & Plumbing division’s service contracts team (‘OGS’), while supporting our sales function to win and grow business across our expanding property services portfolio. This role plays a critical part in achieving long-term and annual business plans by providing operational expertise, pricing insight, and strong team leadership. You will manage the day-to-day operations team, build lasting client relationships, and ensure exceptional service delivery across both existing and new B2B clients. Key Responsibilities: Operations & Sales Support: - Lead the OGS Operations team to deliver strong customer outcomes - Act as key escalation point across customers, contractors, and stakeholders - Support sales by developing customer-focused solutions and managing opportu...