JobMesh

Advanced Seller Manager

Ritchie Bros. · Austin, Texas, US

As an Advanced Seller Manager within our Strategic Accounts Group, you’ll be a dedicated relationship owner working directly with key customers to deliver cu...

Job description

As an Advanced Seller Manager within our Strategic Accounts Group, you’ll be a dedicated relationship owner working directly with key customers to deliver customized solutions that align with their business objectives. You will partner closely with internal stakeholders — including Sales, Account Management, and Program Managers — to ensure seamless execution, value delivery, and customer satisfaction. This role focuses on revenue generation, transitioning customers from legacy software and processes, and maximizing long-term account value through insight-driven engagement and operational excellence. Key Responsibilities: · Serve as the primary relationship manager for assigned strategic customer accounts. · Partner with Sales to develop and execute customer-specific plans that drive revenue growth and retention. · Collaborate with Program Managers and internal partners to deliver integrated solutions and ensure customer needs are met efficiently. · Lead the transition and sunsetting of legacy software products, ensuring a smooth customer experience and adoption of new tools and platforms. · Monitor customer engagement, satisfaction, and performance metrics to identify opportunitie...