Entry Level Customer Service Assistant

Job description

Company Description Welcome to Mark Rink, where creativity meets strategy, and marketing magic happens every day. We’re not just another marketing company—we’re your partners in turning ideas into impact and brands into legends. Job Description: We are seeking a motivated and personable Entry Level Customer Service Assistant to join our dynamic team. This role is an excellent opportunity for individuals looking to start their career in customer service and develop valuable skills in a fast-paced, supportive environment. As a Customer Service Assistant, you will be the first point of contact for our customers, providing exceptional service through various communication channels including phone, email, and live cha Responsibilities: - Respond promptly and professionally to customer inquiries via phone, email, and live chat. - Assist customers in understanding product features, services, and policies. - Document customer interactions accurately and update records in the CRM system. - Resolve customer complaints and issues efficiently, escalating when necessary. - Provide feedback to management regarding customer concerns and recurring issues. Qualifications: Requirements: - High schoo...