Business Analyst

Job description

Business Analyst – Aged Care & NDIS People First Healthcare | Full-Time | Essendon Fields, VIC About Us: People First Healthcare is a values-driven organisation delivering high-quality aged care and NDIS services across our communities. Guided by Respect, Integrity, and Continuous Improvement, we place people at the centre of everything we do. The Role: We’re seeking an experienced Business Analyst – Aged Care & NDIS Finance to support compliant, scalable, and efficient service delivery across our organisation. Working closely with Operations, Finance, Compliance, IT, HR, and external vendors, you will analyse business processes, funding models, and system capabilities across aged care and NDIS environments. The role supports multiple business units, including People First Healthcare, InOne Healthcare, and Ace Renovation Group. Key Responsibilities: - Lead discovery workshops and gather business and system requirements across operations, finance, compliance, and CRM - Analyse aged care and NDIS funding models (pricing, budgets, claims, utilisation, service agreements) - Translate operational needs into functional requirements, user stories, and test cases - Identify system, process...