Customer Experience Associate I

Job description

About ISACA ISACA® (www.isaca.org) champions the global workforce advancing trust in technology. For more than 55 years, ISACA has empowered its community of 195,000+ members with the knowledge, credentials, training and network they need to thrive in fields like information security, governance, assurance, risk management, data privacy and emerging tech. With a presence in more than 195 countries and with more than 230 chapters worldwide, ISACA offers resources tailored to every stage of members’ careers—helping them to thrive in a rapidly changing digital landscape, drive trusted innovation and ensure a more secure digital world. Through the ISACA Foundation, ISACA also expands IT and education career pathways, fostering opportunities to grow the next generation of technology professionals. Overview: The Customer Experience Associate I is an important first-line contact for ISACA’s customers, members, partners, and volunteers. As part of ISACA’s Customer Experience Center, you will serve as the voice of the customer to the rest of the organization to ensure that we are working to provide the best possible experiences for our customers. The Customer Experience Associate is respons...