Client Solutions Manager

Job description

About the Client Solutions Manager position We are looking for an to create long-term, trusting relationships with our customers. The Client Solutions Manager’s role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities. Overall Role & Responsibilities: As a designated Atlas Client Solutions Manager, you will be based directly within the Atlas Sales team and report to one of our SVPs. Your role will be pivotal in day-to-day communication with our clients, providing a contact point for requests, bids and internal liaison to help ensure our client needs our met as a solutions-based provider within the primary market research healthcare space. This role will reward those looking to either initiate a new career pathway within a commercial capacity or equally those already in commercial and who are looking to gain rapid experience and progression within the industry, working within a highly experienced team. Account Manager responsibilities are: Acting as a communication hub for clients/customers Building long-term rapport with customers: Resolving customer disputes and attending to enquiries Providing repor...