Contract Support Advisor

Job description

Contract Support Advisor Salary: £26,227 per annum + Package Regional Office Worker - Site based & Homeworking + Organised Travel to Birmingham required If successful you will be providing a range of administrative & support services, delivering outstanding levels of customer services – both over the phone, digitally and across the wider team. What you’ll be doing: - Liaising with anyone contacting the Ingeus corporate phonelines or via electronic communication – for both internal & external stakeholders, monitoring information between DWP, JCP & Ingeus - Processing participant referrals & importing onto CRM system - Conducting compliance checks against various forms of documentation linked to different contracts You will Require: - Experience of data entry is essential - General administrative experience in a high-volume environment - Experience of effective & efficient calendar management (Using MS Teams & Outlook) - Excellent listening & communication skills At Ingeus, we’ve spent time listening to our employees to build our benefits package;: - 25 days of annual leave plus bank holidays, with the option to trade for additional leave - EAP Support programme available 24/7, inclu...