Customer Service Representative - 2nd Shift, 4:30pm to 1:00am, Mon - Fri

Job description

Description Job Title: Customer Service Representative Reports To: General Manager Position Type: Full Time Non-Exempt Schedule: 2nd Shift, 4:30pm to 1:00am, Mon - Fri Pay Rate: $20.00-21.00 per hour + $1.00 shift differential when applicable Purpose of Position To ensure that all customers receive a timely, accurate and customized invoice Values and Business Practices: Our expectation is that all employees, customers, vendors will perform in a manner that will ensure long term success. - Customer First – We deliver on what we promise to our customers with a positive attitude - We treat everybody with respect and dignity - We operate with high business ethics - We are a good corporate citizen - We value our professional relationships - We strive to have a “Continuous Improvement Culture” - We are committed to the safety of our employees and our equipment/facilities Company Expectations: Flexibility: Works the hours needed to support the business goals (including overtime, weekends and holidays). Remains open-minded, performs a wide variety of job tasks, transitions from task to task effectively (multi-task). Reliability: Always present and punctual; arrives prepared for work. Compl...