Café' Support Manager

Job description

TITLE: Café’ Support Manager DEPARTMENT: Café’ STATUS: FT, Manager, At-Will, Hourly REPORTS TO: Café’ Manager JOB SUMMARY: To ensure the highest level of service possible to Outpost’s internal and external customers. To ensure an organized and smoothly run café’ department including ordering, pricing, and inventory control. To assist the Café’ Manager with managing, motivating, and providing café’ staff with the tools required to be successful in their jobs. To assist the Café’ Manager with meeting department objectives for sales, margin, and labor goals. WORK ENVIRONMENT: Fast paced retail floor and kitchen. Work near moving mechanical parts (i.e. coffee/juice machines, ovens, etc.) and in cold/hot climate conditions (i.e. cooler or near stove). Ability to work in moderate and loud noise environments including, but not limited to: computers, paging, telephones, human voices, and machinery. Position requires working during busy retail times, which include weekends, afternoons, and evenings. ESSENTIAL DUTIES AND RESPONSIBILITES: 1. Customer Service a. Treat people fairly, consistently, and with respect. b. Ensure efficient, informative, and friendly service according to established...