Client Support Associate

Job description

Company Description At Park 6 Logistics, we are committed to delivering efficient, reliable, and innovative logistics solutions. Our team plays a vital role in ensuring seamless operations across production and distribution channels. We value precision, collaboration, and continuous improvement, creating an environment where individuals can grow and contribute to meaningful outcomes. Job Description: We are seeking a detail-oriented and proactive Client Support Associate to join our growing team in Boston. This role is ideal for someone who thrives in a dynamic environment and is passionate about delivering exceptional client experiences. You will serve as a key point of contact, ensuring smooth communication between clients and internal teams while maintaining high service standards. Responsibilities: - Act as the primary point of contact for client inquiries and requests - Provide timely and professional support via phone, email, and internal systems - Coordinate with internal departments to ensure client needs are met efficiently - Maintain accurate client records and documentation - Assist in resolving service issues and escalating concerns when necessary - Monitor ongoing requ...