Support Analyst

Job description

Company Description Louis Dreyfus Company is a leading merchant and processor of agricultural goods. Our activities span the entire value chain from farm to fork, across a broad range of business lines, we leverage our global reach and extensive asset network to serve our customers and consumers around the world. Structured as a matrix organization of six geographical regions and ten platforms, Louis Dreyfus Company is active in over 100 countries and employs approximately 18,000 people globally. Job Description: We are seeking a proactive Support Analyst to deliver first-line IT support and maintain a secure, reliable technology environment across the business. This role supports both office and site-based users and requires travel to the Brisbane office and regional sites. Key Responsibilities (not limited to): - Provide IT support for incidents and service requests - Install, configure and support end-user devices and systems - Manage onboarding/offboarding and user access - Maintain IT assets and documentation - Escalate issues and liaise with vendors as required - Support IT projects and provide occasional after-hours support - Travel to offices and operational sites to delive...