(Junior) Customer Service Delivery Manager

Job description

Who are we? Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future. A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work. We’re looking for a (Junior) Customer Service Delivery Manager to support and manage our customer‑facing projects in a cloud, hosting, and managed services environment. You’ll own delivery end‑to‑end, working closely with customers and internal technical teams to ensure projects land successfully. This role suits someone who enjoys structured delivery, customer interaction, and technical collaboration in a dynamic environment. What You’ll Do: Lead multiple customer projects from kick‑off to delivery, on time and in scope Act as the main point of contact...