On-Call IT Technician - PC, Mac & Desktop Support Cincinnati, OH

Job description

Location: Multiple U.S. Cities (Onsite Support) About the Role: We are seeking reliable and tech-savvy on-call field technicians to provide onsite support for desktops, laptops, and general PC/Mac troubleshooting . You’ll be working with residential and small business clients, resolving a wide range of computer-related issues—from software errors to hardware diagnostics and repairs. This is a 1099 independent contractor role. You must have your own tools, reliable transportation, and the ability to work independently. Key Responsibilities: - Diagnose and repair hardware and software issues on Windows and Mac devices. - Resolve boot errors (e.g., black/blue screens, "Preparing Automatic Repair," OS issues). - Perform full clean-ups and tune-ups for slow or unresponsive systems. - Reset Windows passwords and assist clients with account access issues. - Assist with internet connectivity issues (wired and wireless). - Replace internal components like fans, hard drives, or RAM. - Reinstall or repair operating systems using USB or disk media. - Add shortcuts or tools (e.g., remote support access) as instructed. - Provide basic training or walkthroughs to clients post-service. - Document...