Director, Sales Operations

Job description

As our Director of Sales Operations, you will shape the strategy and infrastructure that power our sales engine. By designing scalable processes, data-driven analytics, and effective tools, you’ll enable the sales team to surpass targets, streamline operations, and elevate the customer experience—driving growth across revenue, markets, and client relationships. The Director, Sales Operations reports to the VP of Worldwide Sales and is responsible for all Sales related activities that are not related to selling directly. Fundamentally the role is to create and manage tools to make sales more effective and free up their time to generate revenue. This includes: Customer ServiceCustomer services resides in Singapore and is responsible for order management and interactions with our direct customers and our Distribution Partners. Sales Incentive PlanWork with executive management to define the sales incentive plan each year. Manage the individual agreements, track performance to plan and work with finance to make accurate quarterly payouts. Split RevenueManage the process, systems and implementation of revenue that is split between design and production territories. QuotingManage the quo...