Customer Services Representative Level 1 - Local 1289

Job description

FirstEnergy We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger. FirstEnergy (NYSE: FE) is dedicated to integrity, safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts. About the Opportunity: This is an open position with FirstEnergy Service Co., a subsidiary of FirstEnergy Corp. The estimated pay range for this role is $22.73-$28.41 per hour. This is a full-time, on-site position based in Holmdel, New Jersey. Responsibilities include: - Accepting customer service requests and preparing necessary documents to establish or terminate electric service - Completing credit review associated with new accounts, and accepting credit deposits and customer payments - Responding to customer inquiries or complaints relative to bills, rates, service, etc. using specific knowledge of ele...