L-1855938: Commercial Loan Closing Operations Manager (CMCM37)

Job description

Join a team where your leadership drives impact for our clients and communities. You’ll elevate your career by leading a high-performing group that closes complex multifamily agency loans with excellence. Grow your skills in strategy, coaching, and innovation while optimizing processes and controls. Partner across sales, credit, underwriting, servicing, legal, title, and agencies to deliver a standout client experience. Be part of a culture that values learning, accountability, and continuous improvement. Job summary: As a Loan Closing Operations Manager in Agency and Institutional Capital within our Commercial Real Estate organization, you lead a team delivering timely, accurate closings and deliveries for multifamily agency loans, ensuring consistent adherence to guidelines and firm standards . You manage the originations pipeline, rate locks, funding, and delivery requirements while maintaining quality and efficiency that positively impact clients and the broader community . You foster collaboration with partners across the closing lifecycle and champion a client-centric approach that enhances service at every step . You build team capability through coaching, feedback, and perf...