ERS-Business Administrator - Columbus
Vertiv · Westerville, Ohio, US
POSITION SUMMARY Responsible for administrative support of field service center operations. Helping develop standard operating procedures in support of serv...
Job description
POSITION SUMMARY: Responsible for administrative support of field service center operations. Helping develop standard operating procedures in support of service centers. In addition to training, creating, and updating new processes, this Senior Business Administrator will also be responsible for ERS National Accounts. Partnering with administrators in multiple locations to review specifics around best practices related to business operations and client interactions. Analyze work standards and communicating with leadership on improvements across the business. RESPONSIBILITIES: - Responsible for specific day-to-day business, project management, and accounting activities of the regional Service Centers. - Confirm that customer order entry information is correct, assign project cost estimates and process Order Acknowledgement letters. - Coordinate specific contract requirement needs, as required. - Review client and project data records to ensure completeness, accuracy, and timeliness. - Summarize cost data in preparation of client billing. - Issue client billing for the service center/region. - Maintain contact with customers and outside vendors to assist in resolving local co...