Assistant Branch Manager

Job description

Assist Branch Manager in all phases of branch operations and assume responsibility for the branch in the branch manager's absence. Manage all retail branch operations. Ensure staff compliance to established policies and procedures. Ensure that customer services are provided, including opening accounts, providing customers with information, and resolving banking problems for customers. Act as a resource to staff for operational and customer problems exercising discretion and good judgment. Assist sales development activities including STEP sales training, coaching and activities. Create a teamwork environment to ensure that quality service is provided, sales goals are met, and operations and accounting requirements are satisfied. Conducts relationships and activities consistent with established Bank policies, procedures and systems, the corporate code of conduct, Bank Secrecy Act and all applicable State and Federal laws and regulations. ESSENTIAL DUTIES AND RESPONSIBILITIES: Management of the day-to-day retail operations in the branch. Assign duties and work schedules to ensure efficient functioning of the teller/new accounts areas of the branch. Acquire and maintain thorough under...