Customer Service Representative

Job description

Hardin Sanitation , a Waste Connections company, is looking for a high-energy, detail-oriented Customer Service Representative to join the team in Meridian, ID! . Schedule: Monday–Friday, 8:00 AM – 5:00 PM Pay: $19.00/hour. + $0.50/hour for bilingual applicants . - Full Benefits : Medical, Dental, Vision, Life, Disability, FSA - Paid holidays off & Generous PTO . - 401(k) with company match - Opportunities for career growth within a stable, nationwide company - A culture built on teamwork, respect, and integrity DUTIES AND RESPONSIBILITIES: . - Answers high volume incoming calls from customers. - Responds to voicemail & email inquiries from customers. - Provides information to the public regarding company services and rates. - Receives cash and electronic payments from customers. - Work in conjunction with other departments to resolve customer disputes. - Communicate with customers and complete orders such as starting, stopping, or changing service. - Accurately record & document communications with customers. - Prepare customer work orders, posts those orders to customer accounts, and assures timely communication of work orders to drivers; - Determine charges for service requested...