Concierge

Job description

Department: 11624 AMC Mount Pleasant - Concierge Service Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Additional Information: Aurora Medical Center – Mount Pleasant Schedule: Monday–Friday, 06:00–14:30 Weekends: None • Holidays: One per year (time‑and‑a‑half) Role Summary: The Concierge is the first point of contact for patients and visitors entering through the main entrance. This role provides a warm welcome, supports wayfinding, and helps maintain a clean and professional environment that reflects Aurora’s commitment to exceptional patient experience. Qualifications: - Greet and assist patients, families, and guests. - Provide wayfinding support and escort when needed. - Maintain a tidy, organized entrance area. - Serve as an ambassador of Aurora’s values and service standards. - Strong people skills and a friendly, professional demeanor. - Attention to detail and pride in maintaining a clean environment. - Ability to multitask and stay calm in a busy setting. - Reliable and service‑focused. Pay Range: $18.85 - $28.30 Major Responsibilities: - Greets customers and assesses their immediate needs. - Successfully manages the first impression of the...