TotalEnergies Strategic Account Leader

Job description

The TotalEnergies Strategic Account Leader will be the enterprise partner and primary point of contact for TotalEnergies executives and key stakeholders. The responsibility will be driving customer satisfaction, deepening executive relationships, and ensuring the successful execution of strategic initiatives. This role requires a blend of strategic thinking, operational excellence, and exceptional relationship management skills. Responsibilities, authorities and accountabilities: Customer Experience & Engagement: ​ Strategic Account Management - Own and elevate the overall customer experience across all touchpoints. - Lead C-suite engagement strategies to build and maintain executive-level relationships. - Map and manage enterprise account engagement to ensure alignment with customer priorities. - Drive proactive customer executive engagement through structured operating rhythms. - Develop and execute comprehensive Enterprise Account Plans aligned with customer goals and business outcomes. - Co-lead strategic initiatives that drive mutual value and innovation. - Define and implement horizontal tender and project strategies to support long-term growth. - Structure and drive enterpri...