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Quality Engineer, Bespoke

RH · Grand Rapids, Michigan, US

Joseph Jeup, incorporated within the RH ecosystem, brings to life the most compelling, thoughtfully designed and exquisitely crafted home furnishings. Our pa...

Job description

Joseph Jeup, incorporated within the RH ecosystem, brings to life the most compelling, thoughtfully designed and exquisitely crafted home furnishings. Our passion for the craft ignites a new generation of artisans and craftspeople restoring the tradition of excellence synonymous with made in America. RH is seeking a Quality Engineer to join the Joseph Jeup operations team, upholding our uncompromising standards of excellence across product development and production. This role ensures quality at every stage -from supplier qualification, through craft, and final delivery while leveraging close partnerships with internal teams and external vendors. The position is based at our Grand Rapids, MI facility. YOUR RESPONSIBILITIES: - Define and continuously refine Quality Acceptance Standards and Operator Standard Work to ensure consistent execution - Lead root cause analysis of defects, failures, and aesthetic inconsistencies using structured problem-solving methodologies - Apply established standards and procedures to make clear decisions on escalated quality issues - Evaluate production processes to identify improvement opportunities and implement sustainable solutions - Partner with cr...