Senior Director of Operations, Australia, New Zealand and Pacific

Job description

JOB SUMMARY: CLS Position Summary: As a member of the professional staff, contributes a high level of specialized knowledge and skill in the Operations area to support department and/ or function objectives. Generally works with considerable independence, developing operating plans and related operational processes for own department in alignment with broader business objectives. Specific Job Summary: The Senior Director of Operations is responsible for overseeing Rooms Operations, Food & Beverage Operations and Quality Assurance for all hotel brands in the assigned Market. A key responsibility is to ensure “pull through” of programs, processes and initiatives at the property level. Specific areas of focus include operations troubleshooting, working effectively with property management teams, technical training, International Quality Assurance Program, pre-opening, hotel conversions, effective F&B concepts, front office, housekeeping, spa and recreation. CANDIDATE PROFILE: Education and Experience: - Generally a professional position requiring significant knowledge and experience in one or more disciplines and/ or business operations as well as associate and/or organizational manag...