Service Director

Job description

Chelsea Hospitality Group is seeking a Service Director . Chelsea Hospitality Group is proud to be part of the Enterprises family—a purpose-led organization redefining hospitality as a force for connection, culture, and community. Alongside our sister brands, Dartcor Hospitality and Ōme Caterers, we’re part of a broader ecosystem that brings hospitality to life across workplace, event, and dining experiences. Together, we’re reimagining what hospitality can do—for people, for places, and for the future. The Service Director is responsible for overseeing daily front-of-house operations, ensuring exceptional guest experiences, and supporting overall restaurant performance. This role works closely with the General Manager and leadership team to maintain service standards, develop staff, and drive operational excellence. Requirements: What You'll Do: Key Responsibilities Daily Operations: Oversee all front-of-house service during operating hours, ensuring a smooth and efficient flow from opening to closing. Monitor the dining room, bar, and host stand to uphold service standards, act as the primary point of contact for guest concerns and resolve issues promptly. Lead pre-shift meetings...