Roadside Assistance Dispatcher - FT
Avis Budget Group · Chicago, Illinois, US
$17. 00/hour Shift Premium may Apply Immediately hiring! Do you stay organized under pressure and enjoy coordinating solutions that help customers get back o...
Job description
$17.00/hour Shift Premium may Apply Immediately hiring! Do you stay organized under pressure and enjoy coordinating solutions that help customers get back on the road quickly? If you’re detail oriented, comfortable multitasking, and enjoy working in a fast-paced environment, join our driven Avis Budget Group team. What You’ll Do: You will coordinate the dispatch of emergency roadside services (ERS) to our customers through our outside vendors, playing a key role during time-sensitive situations. You will ensure the highest level of customer service is provided by tracking ERS calls, communicating clearly with customers and vendors, and coordinating with internal teams to meet customer needs. Depending on location, this may include dispatching a tow truck or replacement vehicle and preparing and compiling reports to support operational performance. Perks You’ll Get: - Bi-weekly hourly wage (New York and Puerto Rico: weekly wage) - On-the-job training - Paid time off - Medical, dental and other insurance - Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses - Retirement benefits (401k) - Employee discounts...