Order Management/Billing Analyst - Fixed Term

Job description

Title: Order Management & Billing Analyst - Fixed Term (1 year) In our high-growth, execution-focused software company, we’re looking for an individual to join our team as an analyst on the Billing and Order Management team. This role will be responsible for ensuring accurate customer onboarding, order processing, and invoicing. The ideal candidate can navigate both high-volume and high-profile customers and address their procurement requirements and supplier portals. This role will collaborate with colleagues across product, sales, and finance to support a collaborative environment and drive accurate order management. Required to attend the Vienna office (Leonard-Bernstein Straße 10, 1220 Vienna) in-person three times per week (Fridays mandatory). Responsibilities: Follow best practices and policies in setting up new customers, contracts and renewals based on executed sales orders and invoice accurately. Ensure accurate records in the accounting system (SAP Public Cloud) based on sales orders from the CRM system (Salesforce). Follow customer invoicing requirements including purchase orders and supplier portals to ensure timely processing and payments. Maintain precise records in t...