Insurance Customer Service Commission Associate

Job description

Insurance Customer Service Commission Associate Insurance Administrative Solutions: Clearwater, FL: About Insurance Administrative Solutions: Insurance Administrative Solutions, L.L.C. (“IAS”), an Integrity company headquartered in Clearwater, Florida, is a third-party administrator providing business process outsourcing for insurance carriers. Formed in 2002, IAS administers policies for insureds residing all across the United States. Insurance Customer Service Commission Associate Job Summary: Agent customer service including assisting agents with eApp issues and other questions as well as processing daily, weekly and monthly commissions to agents and maintaining agent records. Primary Responsibilities other duties may be assigned as necessary: Assist agents with eApp process. Assist agents on the Agent Web Portal. Answer phone calls/email inquiries from agents and home offices. Process daily, weekly and monthly commissions. Input new agents, make changes to existing agents on admin system. Review daily Agent Load Error lists. Troubleshoot, research and solve any commission related issues/questions. Coordinate with New Business, Carriers, and Marketing Organizations to resolve Li...