Client Service Representative (68184)

Job description

Job DetailsLevel: EntryJob Location: Clayton Youth Enrichment - Fort Worth, TX 76103Position Type: Full TimeEducation Level: High SchoolSalary Range: $17.00 - $20.00 HourlyJob Category: Customer ServiceJob Purpose: - The Client Service Representative at Clayton Child Care Inc is responsible for delivering exceptional customer service to clients and families. This role involves managing client inquiries, providing information about services, and ensuring a positive experience for all stakeholders. The position requires a proactive approach to problem-solving and a commitment to maintaining the highest standards of service. Key Responsibilities: - Respond to client inquiries via phone, email, and in-person, providing accurate information and assistance. - Maintain detailed records of client interactions and transactions, ensuring confidentiality and accuracy. - Collaborate with other departments to resolve client issues and improve service delivery. - Assist in the coordination of client services, including scheduling appointments and managing client accounts. - Develop and maintain strong relationships with clients to foster trust and loyalty. - Participate in team meetings and trai...