Patient Scheduling Specialist

Job description

Patient Scheduling Specialist Department: Patient Services: Employment Type: Permanent - Full Time Location: Austin, TX: Description: Our Scheduling Team provides our patients with an exceptional patient experience from the start to the end of their journey with Aspire Allergy & Sinus. As a Patient Scheduler you will provide services for our centralized appointment and communication system for the Aspire Allergy Organization. Schedule: Monday-Friday 8am -4 pm This is a full-time on-site position located at: 5929 Balcones Dr #200, Austin, TX 78731 Key Responsibilities: Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions. · Answer calls and schedule patient appointments for consultations, treatments, tests and follow ups based on patients’ needs· Effectively coordinate and optimize Provider’s schedules to minimize gaps between appointments · Conduct outbound calls to incoming doctor referrals in a timely manner to achieve new scheduled appointments · Monitor voicemails and emails from patients and/other associates regarding patient appointment needs· Take action to prevent appointment cancellation by identifying cancellati...