Administrative Specialist

Job description

Description SUMMARY: This position is focused on administrative and includes but is not limited to handling certain tasks associated with calls, legal documents, and correspondence. In this position you will need to possess the willingness to work well in a team environment as well as the ability to work independently at times. This is a full-time in the office position, not a hybrid position. No legal experience necessary. RESPONSIBILITIES: - Document scanning, copying and mailing. - Maintaining detailed logs and records of documents received and their chain of custody - Working independently at times filing legal documents in dedicated file room. - Consistently and accurately updating case management systems. - Retrieving and responding to a variety of clients and internal firm requests via phone, email and workflow steps. - Learning basic legal documents and terminology. - Ensuring timely, courteous, and thorough responses to a heavy volume of email correspondence. - Providing exceptional customer service to clients at every level of interaction. - Providing support to attorneys in a high volume, time sensitive atmosphere. - Maintaining strict confidentiality of client and borro...