Supply Coordinator

Job description

Location: 8162 S Priest Dr, Tempe, Arizona 85284 United States of America Supply Service Rep: *This is NOT a work from home position* Job Description: Under the direction of the SSR Supervisor, you will be part of the Supply Service Representative Team that provides customer service to internal U-Haul sites. This team is responsible for the processing and entry of orders as well as expediting or special handling of orders as needed. The SSR team is expected to support all U-Haul locations with any and all questions or concerns related to the Supply Chain. SSR Duties: Maintain high-level of customer service Ensure communication with customers or suppliers via phone and email are always professional and cordial Escalate concerns to Buyers, Material Planners, Freight and Management Team if a supplier’s performance is impacting U-Haul sites negatively Provide resolutions for disputes to satisfy stakeholders while maintaining department policy Ensure responses to field Feedbacks regarding issues with orders appropriate, per process and helpful Assist Buyers/Planners/Freight and Management with special tasks and reporting Review orders in error status, and correct Participate in continuo...