Sr Assistant Director, Needs Analysis

Job description

The Office of Financial Aid is seeking a Senior Assistant Director, Needs Analysis to assist with the day to day responsibilities of the Need Analysis unit. The Need Analysis unit is responsible for evaluating prospective and current student eligibility for financial aid. Additionally, this unit reviews financial aid applications for both graduate and undergraduate students. This position reports to the Associate Director, Need Analysis. Responsibilities include, but are not limited to: - Assist in maintaining policies and procedures used in need analysis, verification, and professional judgement. - Managing the training and evaluation process for new and existing staff. - Assist in identifying changes to the Student Information System (SIS) based on federal and state requirements. - Participate in testing system changes and updates by developing testing procedures and scenarios. - Serve as a resource to staff for questions related to need analysis, and federal and institutional verification. Respond to Salesforce cases. - Advising staff on complex student files and providing guidance on appropriate procedures. - Conducts need analysis to determine student financial aid packaging o...