IS&T Operations Manager | Mon to Fri 38 hours | Balcatta Support Centre

Job description

Company Description Do you have a passion for shaping and influencing company culture? If so, we want you to join our team! Job Description: The IT Operations Manager (D365 & Azure) is responsible for ensuring the stability, performance, and continuous improvement of Sodexo’s Microsoft Dynamics 365 and Azure environments. This role leads the day-to-day “Run” function of the D365 & Azure team, driving system reliability, operational excellence, and a culture of customer focus. Working in partnership with the Head of IFMS IT Systems, the IT Operations Manager ensures that all operational activities are well-controlled, service levels are met, and new solutions transition smoothly from Build into stable, maintainable operations. This is a full-time permanent opportunity that offers flexibility to work 3 days in the office and 2 days working from home. Main Assignments will include: Operational Excellence - Lead the daily operations, monitoring, and maintenance of the D365 and Azure platforms to ensure reliability, availability, and optimal performance. - Oversee incident, problem, and change management processes to deliver responsive, high-quality support to the business. - Maintain e...