Customer Experience Concierge

Job description

Description Elevated service. Trusted relationships. A career worth having. The finest hotels in the world have concierges who make guests feel like everything is handled — calmly, expertly, personally. That's exactly what our Customer Experience Concierge does, just with Porsches, Audis, and Volkswagens instead of hotel suites. If you have a background in hospitality, customer service, healthcare, or any field where people and relationships come first, you already have what it takes to thrive here. We'll take care of the automotive knowledge — you bring the human element. No automotive experience needed. Your people skills are the qualification. - Especially well-suited for hospitality, healthcare, and service industry professionals. - Full training provided. Real income. Real career growth. THE ROLE: Guest Relations: – Be the calm, knowledgeable presence that guests rely on from the moment they arrive. – Understand each guest's concerns and translate them into clear, actionable service plans. – Communicate repair needs and pricing in a way that builds confidence, not confusion. – Stay ahead of questions — proactive updates, not reactive explanations. – Follow through after every...