Manager, Retail & Warehouse (Hershey's Chocolate World)

Job description

Location : Hershey, PA Department : The Hershey Experience; Hershey’s Chocolate World Operations Summary of Role: The Manager, HCW Retail & Warehouse leads the end ‑ to ‑ end retail store and warehouse operations at Hershey’s iconic Chocolate World attraction, one of the most visited brand destinations in the country. This role is accountable for delivering world ‑ class guest experiences while driving strong financial performance, labor efficiency, inventory accuracy, and a culture of safety through the leadership of multiple operational leaders and frontline teams. As a key people leader, the role integrates Hershey brand standards with disciplined retail and warehouse execution to ensure consistent, high ‑ quality operations across a fast ‑ paced, high ‑ volume environment. The Manager partners cross ‑ functionally to translate business priorities into daily execution, develop leadership capability at all levels, and continuously improve operational performance. This position offers a unique opportunity to lead at scale, influence the guest experience of millions of visitors, and grow within a globally recognized consumer brand. Role Responsibilities: - Retail Store Operations L...