Applications Support Analyst - Business & Cloud Systems

Job description

Who we are Jemena is an Australian energy company who own and operate more than $12.4 Billion worth of gas and electricity transportation assets across Australia supplying millions of households and businesses with these essential services every day. We pride ourselves on our innovative approach, technical expertise, and dedication to safety, quality, and sustainability. Our Group’s over 4000 team members, consistently strive to make a difference in the communities we serve. Overview of our role: New permanent role as the Applications Support Analyst - Business & Cloud Systems , you'll be a collaborative partner for our cloud application users. You’ll help keep our systems stable and reliable by responding to issues, monitoring performance, and guiding key application updates. You’ll build strong relationships with stakeholders, improve processes, create helpful documentation, and deliver approachable training. You’ll also assist with cloud integrations using JavaScript and API tools. We’re looking for someone who communicates openly, solves problems with care, and brings a customer‑centred mindset. Experience with Field Service Management platforms (like IFS, Salesforce Field Serv...