Application Administrator II

Job description

Location: 324 N. 4th Street Hours: Monday - Friday 8AM-5PM (Additional hours as necessary to meet the objectives of the department) Function: This position is responsible for the management and administration of multiple bank core systems. Provides IT liaison support to the bank’s business lines and delivers Tier 2 product and service level support for the bank’s core applications in accordance with the bank’s core values and documented procedures. Duties and Responsibilities: Develops, configures, and deploys system changes to core banking applications as documented in procedures. Collaborates with vendor to implement configuration changes to applications that do not offer authoring capability. Ensures system releases/updates are reviewed with the affected business lines/stakeholders, execute implementation tasks, validate current and newly released changes, and communicate to the appropriate business lines. Provides Tier 2 support of managed systems to identify, troubleshoot, resolve, and communicate issues with Managed IT Services, FIS Core, system vendors and end users. Responsible for coordinating and organizing troubleshooting collaboration calls between key S&T IT and/or bus...