Head of Mortgage Lending

Job description

Job Summary The Head of Mortgage is responsible for the overall strategy, performance, and growth of UFCU’s mortgage business. This role provides leadership across origination and operations, while partnering closely with the Secondary Market team to align execution with financial performance and market strategy. Reporting to the Chief Lending Officer, this leader works closely with executive leadership to drive sustainable growth, expand UFCU’s mortgage presence across the state of Texas, and position UFCU as a lender of choice. The role balances strategic vision with operational execution, building a scalable, high-performing mortgage organization aligned with UFCU’s purpose, values, and commitment to member experience. Essential Functions: Strategic Planning and Execution: - Partner with the Chief Lending Officer to define and execute UFCU’s mortgage strategy, including growth, market expansion across Texas, member experience, and operational excellence - Serve as the mortgage subject matter expert in enterprise-wide strategic initiatives, providing data-driven insights aligned with organizational goals - Establish business goals, success metrics, and performance indicators for...