Core Insurance Platform Production Manager

Job description

Job Description In the past few years, EA has launched a transformation program aiming to standardize insurance processes and implement a Core Insurance Platform to support them, which will progressively be used by all EA entities. This platform is now live, and the production activities are becoming more and more critical in EA’s IT landscape. The Core Insurance Platform Production Manager oversees all IT production activities around the Core Insurance Platform. His/her role is critical to ensuring the smooth operation of applications and systems, optimizing development and deployment processes, providing the right level of communication to all stakeholders. He/she will work in close contact with the rest of the IT insurance team, mainly IT POs managing the product roadmap of the different domains composing the insurance platform. Here are the key responsibilities and required skills for this position: 1/ Production Coordination: Establish and maintain IT production processes (such as Incident Management, Change Management, Problem Management) in alignment with EA’s guidelines. Ensure availability and performance of applications. Design and implement the right governance, aligned...