Laboratory Customer Support Consultant-Dutch and English speaker

Job description

Additional Job Description Our Customer Support Consultants are the direct line between IDEXX and our customers. That is why they are so crucial to achieving our Purpose. This role is best suited to organized, passionate communicators who strive to help veterinarians, veterinary technicians, and animal healthcare diagnostic professionals keep our pets healthy. As the first point of contact between IDEXX and our customers, our support professionals are vitally important. In their roles, they develop deep and meaningful relationships with our customers, offering solutions to meet their unique needs. Every interaction with a customer allows us to demonstrate the power of diagnostics that helps veterinary practices – and the pets under their care – thrive. As member of this team this is what your day would look like: You start working in the morning, a vet is calling you. They have to plan a surgery on Molly the cat and it requires additional tests that need to be sent to one of our laboratories based on the preliminary testing results. So now he is calling you to request these additional tests, enquiring to learn more about what samples to send and the turnaround time of the tests. Yo...