Application Managed Services - Workday Client Success Manager

Job description

Huron is a global consultancy that collaborates with clients to drive strategic growth, ignite innovation and navigate constant change. Through a combination of strategy, expertise and creativity, we help clients accelerate operational, digital and cultural transformation, enabling the change they need to own their future. Join our team as the expert you are now and create your future. The Application Managed Services - Workday Client Success Manager is responsible for leading client relationships, service delivery excellence, and team performance across Workday Application Managed Services (AMS) engagements. This role serves as a trusted advisor to clients, ensuring contractual commitments, service level agreements (SLAs), and business outcomes are consistently met while identifying opportunities for optimization, growth, and continuous improvement. Qualifications: - Serve as the primary point of contact and escalation for managed services clients, building trusted, long‑term partnerships. - Act as a strategic advisor, guiding clients on Workday best practices, new features, releases, and optimization opportunities. - Lead client governance activities, including regular check‑ins,...