IT Support Specialist

Job description

Webull is a leading digital brokerage platform built on next generation global infrastructure. At Webull, we believe that everyone should have an equal opportunity to control their own financial future. Our vision has always been to empower individual investors with the tools and resources they need to succeed financially. This commitment remains at the heart of everything we do. From low-fee trading and robust market data to advanced analytical tools, we are committed to providing a seamless, top-tier trading experience. About The Role & Team: We are seeking a motivated IT Support Specialist to join our technology team and provide exceptional technical support to our end-users. This role offers an excellent opportunity to grow your IT career in a dynamic environment while developing hands-on experience with modern enterprise technologies. In This Role, You Will: - Focus on technical support & troubleshooting - Deliver first-line technical support for hardware, software, and network issues via phone, email, and in-person - Diagnose and resolve user problems related to operating systems, applications, and network connectivity - Configure and deploy new hardware and software, includi...