Support Specialist, AR

Job description

Here at Savista, we enable our clients to navigate the biggest challenges in healthcare: quality clinical care with positive patient experiences and optimal financial results. We partner with healthcare organizations to problem solve and deliver revenue cycle improvement services that enable their success, support their patients, and nurture their communities, all while living our values of Commitment, Authenticity, Respect and Excellence (CARE). The Support Specialist provides support to Accounts Receivable Representatives to ensure effective follow up and collections for clients. Essential Duties & Responsibilities: - Retrieves medical records through various systems. - Submits Medical records through hardcopy submission. - Opens and scans correspondence received, routes to leadership for distribution. - Responds timely to emails and telephone messages as appropriate. - Communicates issues to management, including address, system or escalated account issues. - Participates and attends meetings as requested. - Supports client /internal processes. - Maintains and respect the confidentiality of patient information in accordance with insurance collection guidelines and corporate poli...