Jr. Service Desk Technician

Job description

(ID: 2026-1748): Axle is a bioscience and information technology company that offers advancements in translational research, biomedical informatics, and data science applications to research centers and healthcare organizations nationally and abroad. With experts in biomedical science, software engineering, and program management, we focus on developing and applying research tools and techniques to empower decision-making and accelerate research discoveries. We work with some of the top research organizations and facilities in the country including multiple institutes at the National Institutes of Health (NIH). Benefits We Offer: Axle is currently hiring a Service Desk Technician to be the main point of contact for NCATS employees requiring technical assistance. This role provides support regarding computer hardware and software issues and may also support data center operational tasks. To be successful, the candidate will need experience supporting a service/help desk based on ITIL principles and have knowledge of data center operations, along with outstanding customer service skills. - 100% Medical, Dental & Vision Coverage for Employees - Paid Time Off and Paid Holidays - 401K m...