Warranty Administrator

Job description

The Company WA Hino is a part of Australia's largest and most dynamic automotive retailer, Eagers Automotive, employing over 8,000 team members across 250 dealerships within Australia & New Zealand. We represent over 33 car brands and 11 truck & bus brands, priding ourselves on delivering an exceptional guest experience. About the Role: WA Hino are seeking a detail-oriented and organised Warranty Administrator to join our service team. In this role, you will be responsible for accurately preparing, submitting, and tracking all warranty claims, ensuring compliance with manufacturer guidelines and dealership procedures. Process and submit warranty claims in line with manufacturer requirements Audit repair orders to ensure accuracy and completeness Liaise with service advisors and technicians for correct documentation Monitor claim status and follow up on outstanding approvals Maintain detailed records of claims, rejections, and adjustments Skills & Experience: Previous experience in warranty administration or dealership service administration Strong attention to detail and accuracy in data entry Knowledge of automotive service processes and manufacturer systems (desirable) Ability to...