JobMesh

Technical Trainer

Persistent Systems · New York City, New York, US

Job Description & Responsibilities Position Responsibilities - Directing and delivering effective hands-on classroom Wave Relay® training - Developing compre...

Job description

Job Description & Responsibilities Position Responsibilities: - Directing and delivering effective hands-on classroom Wave Relay® training - Developing comprehensive training programs for customer-focused Wave Relay® training courses - Developing training materials including outlines, presentations, course handouts, and knowledge/skills tests - Creating instructor materials for Field Application Engineers who deliver training programs - Developing and conducting training effectiveness evaluations to continually enhance the company’s customer-focused training programs - Mentoring instructors to enhance customer-focused training programs - Ensuring all training programs and courses meet business needs and quality standards - Conducting needs assessments, anticipate future training needs, and plan accordingly - Manage course enrollments - Technical degree or equivalent knowledge/skills, preferably in Electrical or Computer Engineering - Experience teaching in a classroom environment - Experience conducting and evaluating customer-focused training programs or experience speaking to groups of people - Understanding of networking and IP scheming - Must be willing and able to travel up to...