3rd Line NOC Analyst

Job description

At Icomera, we build technology that keeps people connected while theyre on the move. Every day, our solutions deliver fast, reliable internet and digital services on trains, trams, buses, and coaches - supporting millions of passengers across the world. Join Icomera as a 3rd Line NOC Analyst, tackling complex issues across onboard networks where mobility, unstable links, and real-world conditions make troubleshooting anything but routine. This role is for analysts who go beyond resolving incidentsdigging into networking, and system behavior to uncover the root causes behind problems others cant explain. Job type: Full-time Workplace conditions: Hybrid Location: Gothenburg, Sweden About the Role: Were looking for a 3rd line NOC analyst who can take on complex, cross-layer issues that go beyond configuration and require understanding how the system actually behaves under load, mobility, and failure conditions. Your mission: dig deep, untangle complex issues, and collaborate with product teams to transform uncertainty into clarity. By pinpointing root causes or uncovering the right feature ideas, youll help shape elegant, lasting solutions that make a real difference. Key responsibil...